Delete your profile and data
You can request deletion inside MovoPop for a guest profile or an optional Apple-linked profile.
In the app
- Open Profile → Delete profile and data.
- Read the explanation. If this is an Apple-linked profile, confirm using the linked Apple ID.
- Confirm Delete profile and data.
- Keep the cleanup request ID. If cleanup is still running, return to its status page until it completes.
This erases the profile’s local creation library and closes its MovoPop sessions. The service deletes recorded uploads, saved original videos, jobs and portraits, and attempts to revoke its Apple sign-in authorization.
What remains
Purchase and credit records and minimal deletion proof are retained separately. Provider authorization records and copies you saved or shared outside the app are handled by those services. Reinstalling the app is not a server deletion request.
Cancel subscriptions separately
Profile deletion does not cancel Apple billing. Cancel your subscription in Apple settings.
If you cannot access your profile
Service operator: MovoPop.
Our support contact is being prepared before public release. Please do not send personal information through other apps or unrelated accounts.
Explain that you need a data deletion request. Include only the cleanup request ID if you have one. Do not email a password, access token, identity document or private photo. A request ID helps locate a problem but does not by itself authorize access to a profile.